Concept guide

What makes an assistant agentic?

An assistant can help you think through a request. An agent can also work toward a goal through a sequence of steps and tools. The useful question is not just what it can do, but how you see and control those steps.

Start with a bounded goal

Give a clear task, useful context, and a definition of done. A follow-up draft is easier to evaluate than an open-ended instruction to manage your business.

Make tool access explicit

Tools can let agents read resources or take action. Decide what is needed for the task and distinguish reading from changing something.

Keep a checkpoint

Review the proposed result before a sensitive action. A clear approval step helps you catch missing context and unintended changes.

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